Faq
We present in this section a series of questions that we received from our
clients often. If you have other questions, feel free to contact us.
Question: What guarantee we have the apartment booked will be allowed on the day of arrival?
Answer: You need to get used to a given word is set in stone we guarantee to our firm and serious and expect from you. A satisfied customer will return or will send at least one other customer so prefer this way of working.
In addition to the amount in the account sent in advance booking invoice will be issued that will scan and send by email or by post.
Q: We train and we are 5 people how to get the apartment?
A: On the train arrival time we expect to North Station and possibly following the car you drive to the apartment.
Q: If we come at night by car as we find the apartment or how we meet?
A: Regardless of time of arrival you will be expected at a place known to you and you will be led to the apartment.
Q: After making the booking must send all the money in advance?
A: After setting all the details relating to the period of stay and the accommodation charge will be sent an advance from 20 to 35% of the total amount the bank account opened at Transilvania Bank or by Romanian Post (postal order or e-term) Following as e-mail or by mail to receive from us after paying advance tax invoice for tourist accommodation service.
Q: How to calculate the rate of accommodation and accommodation when it is flat but when it releases?
A: First day of accommodation starts at 13.00 and the last day of accommodation ends at 12.00.
In cases of force majeure or as a group that was to release the apartment at a certain time or as your apartment later released over time given reason groups intersect, there are several solutions to solve this problem (mention only luggage storage make cleaning up the apartment but can find different solutions depending on your situation).
Q: When payment is made and the ways of payment?
A: Usually, payment at your arrival for the entire period reserved for the apartment is rented in Bucharest the key.
Until now the methods of payment are: cash on arrival or bank transfer in accounts with Banca Transilvania Bucharest.
We study and negotiate the Banking Institution 3 can payment by credit card (Visa, MasterCard, AmericanExpress) using a POS device.
Q: Will I be assured privacy?
A: We only have 2 meetings on arrival when it will lead you to your apartment which you have rented in Bucharest the key, when you get the 2 sets of keys and your departure. Any problems arising will be solved either by phone or will come to your apartment in this.
Q: What will consume the entire duration of stay (calada water, cold water, electricity, gas, Internet access) is paid separately?
A: No, all utilities are included in the room of the apartment rent accommodation in Bucharest.
Q: How long before you have to make a reservation?
A: As soon, old clients are usually 4-6 weeks advance reservation or more.
Question: What guarantee we have the apartment booked will be allowed on the day of arrival?
Answer: You need to get used to a given word is set in stone we guarantee to our firm and serious and expect from you. A satisfied customer will return or will send at least one other customer so prefer this way of working.
In addition to the amount in the account sent in advance booking invoice will be issued that will scan and send by email or by post.
Q: We train and we are 5 people how to get the apartment?
A: On the train arrival time we expect to North Station and possibly following the car you drive to the apartment.
Q: If we come at night by car as we find the apartment or how we meet?
A: Regardless of time of arrival you will be expected at a place known to you and you will be led to the apartment.
Q: After making the booking must send all the money in advance?
A: After setting all the details relating to the period of stay and the accommodation charge will be sent an advance from 20 to 35% of the total amount the bank account opened at Transilvania Bank or by Romanian Post (postal order or e-term) Following as e-mail or by mail to receive from us after paying advance tax invoice for tourist accommodation service.
Q: How to calculate the rate of accommodation and accommodation when it is flat but when it releases?
A: First day of accommodation starts at 13.00 and the last day of accommodation ends at 12.00.
In cases of force majeure or as a group that was to release the apartment at a certain time or as your apartment later released over time given reason groups intersect, there are several solutions to solve this problem (mention only luggage storage make cleaning up the apartment but can find different solutions depending on your situation).
Q: When payment is made and the ways of payment?
A: Usually, payment at your arrival for the entire period reserved for the apartment is rented in Bucharest the key.
Until now the methods of payment are: cash on arrival or bank transfer in accounts with Banca Transilvania Bucharest.
We study and negotiate the Banking Institution 3 can payment by credit card (Visa, MasterCard, AmericanExpress) using a POS device.
Q: Will I be assured privacy?
A: We only have 2 meetings on arrival when it will lead you to your apartment which you have rented in Bucharest the key, when you get the 2 sets of keys and your departure. Any problems arising will be solved either by phone or will come to your apartment in this.
Q: What will consume the entire duration of stay (calada water, cold water, electricity, gas, Internet access) is paid separately?
A: No, all utilities are included in the room of the apartment rent accommodation in Bucharest.
Q: How long before you have to make a reservation?
A: As soon, old clients are usually 4-6 weeks advance reservation or more.
